Privacy Policy
Gallant Orbit Solutions Pvt Ltd
At Gallant Orbit Solutions Pvt Ltd (“Gallant Orbit”, “we”, “us”, “our”), we take your privacy seriously and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, transfer and store personal data when you visit gallantorbit.in, write to us, submit an enquiry, book a consultation, or otherwise interact with our design studio.
01) Information we collect
Personal data is any information that can identify you, such as your name, address, email address, phone number, company name, project brief, or any other detail you choose to share with us when you enquire about our design and fit-out services.
Information you give us directly
- Contact and enquiry details submitted through forms such as “Book Consultant”, “Connect”, or “Join or Collaborate with us”
- Project details — space type (corporate, retail, hospitality, residential, healthcare or industrial), budget range, timelines and design preferences shared during consultations
- Your email address if you subscribe to “Join the Club” for updates on events and company news
- Messages you send us via WhatsApp, email, or our social media pages
Information we collect automatically
When you browse our website, we may automatically collect:
- Your IP address and approximate location, browser type and operating system
- Pages viewed, links clicked, time spent on our site, and the site you arrived from
- Device and connection information used to keep our site secure and functioning correctly
02) How we use your information
We use the personal data we collect to:
- Respond to your enquiries and schedule design consultations
- Prepare proposals, quotations, mood boards and 3D visualisations for your project
- Communicate project updates, timelines and after-service support
- Improve our website, services and the way we present our portfolio
- Send newsletters or event updates, where you have subscribed to receive them
- Maintain records for accounting, legal and regulatory compliance
- Detect and prevent fraud, spam or misuse of our platforms
If you choose not to share certain information with us, we may be unable to provide a design consultation, quotation, or respond to your enquiry.
03) Offers & communications
We may occasionally share updates about new collections, showroom events, collaborations or offers by email, WhatsApp or phone, where you have opted in to receive these. You can unsubscribe at any time by clicking “unsubscribe” in any email, replying “stop” at info@gallantorbit.in.
04) Legitimate processing
Beyond consent, we may process your personal data where it is necessary for our legitimate business interests, provided these do not override your fundamental rights. This includes:
- Delivering the design, fit-out or consultancy services you have requested
- Maintaining relationships with clients, franchise partners and vendors
- Preventing misuse or fraudulent activity on our digital platforms
- Fulfilling obligations under a signed project contract or agreement
- Meeting statutory, tax and regulatory obligations applicable to us in India
05) Children's privacy
Our website is intended for architects, businesses, homeowners and adults exploring interior design and fit-out services. We do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
06) Who we share your data with
We do not sell your personal data. We may share it with:
- Our team and design partners — architects, civil contractors, vendors and consultants working on your project on a need-to-know basis
- Service providers — website hosting, email, analytics, WhatsApp Business and CRM providers who help us operate our platforms, bound by confidentiality obligations
- Franchise and collaboration partners — where your enquiry relates to a specific city, division or collaboration such as Paint Expert or a franchise territory
- Law enforcement or government authorities — where required by applicable Indian law or a valid legal process
07) International transfers
As Gallant Orbit works with global design consultants and clients across geographies, your data may occasionally be accessed or processed by team members or service providers located outside India. Where this happens, we take reasonable steps to ensure your data continues to be protected in a manner consistent with this Privacy Policy and applicable Indian data protection law.
08) Retention of data
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy — for example, for the duration of an active project plus any period required for warranty, accounting or legal record-keeping — after which it is securely deleted or anonymised.
09) Cookies
Like most websites, gallantorbit.in uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve your browsing experience. We may collect the domain you access the internet from, the date and time of your visit, the pages you viewed, and the site you arrived from. This information is used for statistical purposes and to make our site more useful. You can control or disable cookies through your browser settings, though some parts of our site may not function as intended if you do.
10) Keeping your data safe
We apply reasonable technical and organisational safeguards to protect your personal data from unauthorised access, alteration, disclosure or misuse. Access to your data within our team is limited to those who need it to serve you.
11) Your rights & grievance redressal
In accordance with applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, you have the right to:
- Request a copy of the personal data we hold about you
- Ask us to correct or update inaccurate or incomplete data
- Withdraw consent or ask us to delete your personal data, subject to legal and contractual obligations
- Opt out of marketing communications at any time
- Raise a grievance about how your personal data has been handled
To exercise any of these rights, please write to us with your full name, contact details and the nature of your request, and we will verify your identity before acting on it.
12) Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.
12) Contact us
If you have any questions, comments or concerns about this Privacy Policy or how we handle your personal data, please reach out to us:
Email – contact@gallantorbit.in
ABout US
Gallant Orbit is an integrated AEC ecosystem and design-led solutions company delivering end-to-end architecture, interiors, and commercial space solutions while connecting industry professionals through collaboration, innovation, and global opportunities.
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